Seating chart
Event example: for The Book of Mormon (Chicago) for reference only
Open original chart (opens in a new tab)Source: Ticketmaster (opens in a new tab)Source checked Oct 4, 2026
About this venue
Cadillac Palace is a music venue at 151 W Randolph Street. There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.
Photo details
Source: wowabouts.comPhoto source (opens in a new tab)
Showing image 1 of 1.
Event-day answers for Cadillac Palace
- BagCheck the ruleOfficial policy linked below
- ParkSee optionsReduced rate parking is available at Lake and Wells Self Park - 171 N
- ArriveCheck door timeUse your ticket’s doors or check-in time
- Get therePlan route + returnDirections and transport options below
FanProof verdictFor Cadillac Palace, Orchestra has no steps. The elevator does not serve Loge or Lower Balcony, and upper seating still requires steps from elevator-served levels. Book a suitable Orchestra location if stairs are a barrier, or contact Broadway In Chicago’s accessibility team before choosing upper seats.
Proofed Nov 1, 20262 official sourcesHow we check
What do you need to know?
Getting inBag rules, screening and your event
Bags & entry
Bring only a bag that fits comfortably under your seat. Bags undergo security screening, and no coat or bag storage is available. Arrange storage elsewhere for larger belongings and check your show’s entry notice.
Events, tickets & arrival timeline
Your event day
Travel time
- 5:45 PMLeave30 minutes to get there, then into the gates by your arrival time.
- 6:15 PMArrivePlanning estimate: 45 minutes before start. Check your ticket for doors and check-in times.
- 7:00 PMStartListed start time. Doors usually open earlier; check your ticket.
- AfterGetting homeCheck your ride or last train home
Times are in the venue's local time.
- Venue details
- Venue typeMusic VenueCapacityNot publishedno reliable fixed total in the reviewed venue record; event configuration may vary
- Upcoming Shows
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Check official venue information ↗Plan a visit
Getting thereArrival timing, parking, transit and getting home
Localtime
Transit & the journey home
Use the entrance at 151 W Randolph Street, Chicago, IL 60601.
Confirm return service and last departures for your event’s finish time.
Parking
Parking At A Glance
- Best option
- Reduced rate parking is available at Lake and Wells Self Park - 171 N. Wells.
Location
151 W Randolph Street
Open directions (opens in a new tab)Seats & viewsSeat charts · Event layouts vary
Seats & views
Find your section
Seating maps & views
Match the layout to your event before choosing seats. Stage position, floor seating, standing areas, and available sections can change.
Real photos from the seats
Browse Cadillac Palace photos by section and compare the sightlines, railings, and stage views. Check the event and photo date; zoom can make the stage look closer.
View seat photos on A View From My Seat (opens in a new tab)Event example: for The Book of Mormon (Chicago) for reference only
Seating & atmosphere notes
Inside the Venue At A Glance
01
MixedCurrent event inventory
For most productions children under 5 are not permitted for the courtesy of the other patrons. Everyone is required to have a ticket. The event page is the source for the room, seating format, and doors.
02
PositiveAccessibility check
For wheelchair accessible seating please call the box office at 312-977-1700 ext. 1259 Elevator access: Available to all levels of the theatre. Box office hours vary. Please call (312) 977-1700 for the current week's hours.
Inside the venuePayment, water and the atmosphere
The experience
- Watch out for: There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.
Your visit checklist Save, copy or print
Get ready for Cadillac Palace
151 W Randolph Street · Chicago, IL
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