Seating chart
Event example: for Disney On Ice presents Find Your Hero for reference only
Open original chart (opens in a new tab)Source: Ticketmaster (opens in a new tab)Source checked Oct 4, 2026
About this venue
Syracuse’s War Memorial arena hosts Crunch hockey and touring events. Check event-specific accessible seating, clear-bag limits and the correct garage entrance; explore the dated official lobby tour for orientation.
Photo details
Source: iloveny.comPhoto source (opens in a new tab)
Upstate Medical University Arena at The Oncenter War Memorial — documentary venue view.
Source: iloveny.comPhoto source (opens in a new tab)
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Event-day answers for Upstate Medical University Arena at The Oncenter War Memorial
- BagCheck the ruleOfficial policy linked below
- ParkSee optionsOwner-listed garage: 400–498 E
- ArriveCheck door timeUse your ticket’s doors or check-in time
- Get therePlan route + returnDirections and transport options below
FanProof verdictOwner-listed garage: 400–498 E. Adams Street, with 1,000 spaces and 40 accessible spaces; surface lot: 400–498 Harrison Street, with 290 spaces and 13 accessible spaces. Accessible parking is charged at standard rates and requires the valid permit holder to be in the vehicle.
Proofed Oct 27, 20268 official sourcesHow we check
What do you need to know?
Getting inBag rules, screening and your event
Bags & entry
The dedicated policy permits one untinted clear plastic/vinyl/PVC bag up to 12 × 6 × 12 inches or a one-gallon clear bag. It does not list a general non-clear clutch allowance: the small wallet allowance refers to a pocket item. Medical bags and diaper bags with a child may be inspected/tagged exceptions. No bag storage is provided.
Box office
Check the official source for box-office hours and location for your event.
Events, tickets & arrival timeline
Your event day
Travel time
- 5:45 PMLeave30 minutes to get there, then into the gates by your arrival time.
- 6:15 PMArrivePlanning estimate: 45 minutes before start. Check your ticket for doors and check-in times.
- 7:00 PMStartListed start time. Doors usually open earlier; check your ticket.
- AfterGetting homeCheck your ride or last train home
Times are in the venue's local time.
- Home teams
- Syracuse Crunch
- Upcoming Events
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- Syracuse Crunch vs. Rochester Americans (opens in a new tab)
- Syracuse Crunch vs. Belleville Senators (opens in a new tab)
- Syracuse Crunch vs. Laval Rocket (opens in a new tab)
Check the full official calendar ↗Plan a visit
- Venue details
- Venue typeArenaCapacityNot publishedno reliable fixed total in the reviewed venue record; event configuration may vary
Getting thereArrival timing, parking, transit and getting home
Localtime
When to arrive
Most arena doors open about one hour before the event; confirm the actual event notice. The current Solvay Bank Box Office page lists Monday–Friday 10 a.m.–3 p.m. at 760 S. State Street. Check event-day hours rather than relying on the older truncated walk-up note.
Transit & the journey home
The arena has entrances at 515 Montgomery Street and 760 S. State Street, Syracuse, NY 13202. The owner lists its parking garage at 400–498 E. Adams Street and surface lot at 400–498 Harrison Street; these are parking entrances, not interchangeable arena doors. CENTRO’s downtown hub is a few blocks away.
Confirm return service and last departures for your event’s finish time.
Parking
Parking At A Glance
- What to do
- Event parking prices vary and are posted at entry; the weekday hourly/early-bird prices are not event-price guarantees. Spaces are first come, first served. Credit cards, Apple Pay, Android Pay and other virtual cards are accepted; advance parking is offered only for some events.
- Best option
- Owner-listed garage: 400–498 E. Adams Street, with 1,000 spaces and 40 accessible spaces; surface lot: 400–498 Harrison Street, with 290 spaces and 13 accessible spaces. Accessible parking is charged at standard rates and requires the valid permit holder to be in the vehicle.
- Avoid
- Garage clearance is 9 ft 6 in on the first floor and 6 ft 9 in above. No overnight parking. Arrange RV, bus, limousine or trailer space with 315-435-8086; availability is limited, RV hookups are absent and setting up camp is prohibited.
Location
515 Montgomery Street, Syracuse, NY 13202
Open directions (opens in a new tab)Seats & viewsSeat charts · Event layouts vary
Seats & views
Accessibility
Hockey wheelchair locations include mezzanine sections 106 and 121, between 110/111 and 115/116, and an event-dependent stage area reached with a staff-operated lift. Crunch accessible tickets go through the team at 315-473-4444. Concert/WWE/ice-show platforms and mobility seating differ: contact the box office at 315-435-2121 before buying. Ask an usher for sensory kits; request interpreters at least two weeks ahead.
Find your section
Seating maps & views
Match the layout to your event before choosing seats. Stage position, floor seating, standing areas, and available sections can change.
Take a tour of the venue
Explore the venue’s official room tour and compare it with your event setup. A general tour does not show the sightline from every seat.
Explore the official January 2018 lobby/concourse photo tour for orientation. It is not a current seat-view simulator or an assurance of today’s accessible routes.
Open virtual venue tour (opens in a new tab)Event example: for Disney On Ice presents Find Your Hero for reference only
Oncenter War Memorial January 2018 photographic orientation tour
Photographic venue tour
Oncenter War Memorial January 2018 photographic orientation tour
Seating & atmosphere notes
Inside the Venue At A Glance
01
MixedVerified arrival point
515 Montgomery St. is the verified venue address in the current Ticketmaster record. Parking is available in The Oncenter Parking Garage at 800 South State Street, Syracuse, NY 13202. Event parking varies from $8.00 to $12.00 depending on the event
02
MixedCurrent event inventory
Please contact the box office for information The event page is the source for the room, seating format, and doors.
03
PositiveAccessibility check
Fans may purchase ADA seating via www.ticketmaster.com or at the venue box office. 315-435-2121 315-435-2121 Venue Box Office Hours Monday-Friday 10am-3pm Saturday 10am-2pm Sunday Closed *Summer hours vary The Solvay Bank Box Office at The Oncenter for War Memorial Events has two locations for walk up sales. o 515 Montgomery Street will open 1 hour prior to the schedule start time. o 760 S.
Inside the venuePayment, water and the atmosphere
Payment
The owner lists major credit cards at concessions and Apple Pay/Android Pay at most locations. Parking also accepts cards and virtual payments. The reviewed pages do not establish a universal cashless rule for every arena transaction; bring a card and confirm your event’s requirements.
Water & drinks
Outside food and beverages, bottles, thermoses, cans and coolers are prohibited. The reviewed owner pages do not publish a general empty-bottle exception or refill-station locations. Arrange medical necessities before travel; do not infer arena re-entry rules from the parking policy.
The experience
- Best for: Syracuse Crunch hockey and touring events with different accessible-seat layouts. Compare the actual ticket configuration and fan seating diagram; the owner-linked January 2018 photo tour is useful for lobby/concourse orientation, not a current numbered-seat preview.
- Watch out for: Use the dedicated clear-bag policy: untinted clear 12 × 6 × 12 inches or a one-gallon clear bag, with inspected medical/child exceptions. A small pocket wallet is not a standalone non-clear purse allowance. No bag storage is available, and outside drinks and containers are prohibited.
Details to verify
- ×Please contact the box office for information
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Get ready for Upstate Medical University Arena at The Oncenter War Memorial
515 Montgomery Street, Syracuse, NY 13202
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