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The Santander Arena

About this venue

The Santander Arena at 700 Penn Street hosts Reading Royals hockey, concerts and family events. Match the hockey or concert layout, compare marked owner seat photographs, and use the correct accessible entrance for your ticket.

The Santander Arena — documentary venue view.
Photo details
Source: santander-arena.comPhoto source (opens in a new tab)

The Santander Arena — documentary venue view.

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Event-day answers for The Santander Arena

FanProof verdictMatch your Royals or concert ticket to the actual layout, distinguish standing GA floor from seats, and pay for gateless parking within 15 minutes. Use the dedicated clear-bag rule and bring a card.

Proofed Oct 27, 20265 official sourcesHow we check

What do you need to know?

Getting inBag rules, screening and your event

Bags & entry

One clear bag up to 12 × 6 × 12 inches, a clear drawstring bag up to 12 × 12 or a gallon clear bag, plus a clutch up to 4.5 × 6.5 inches. Inspected diaper/medical exceptions apply. A later FAQ paragraph conflicts; use the stricter dedicated bag section or confirm. No coat/belongings check.

Events, tickets & arrival timeline

Your event day

Travel time
  1. 5:45 PM
    Leave30 minutes to get there, then into the gates by your arrival time.
  2. 6:15 PMArrivePlanning estimate: 45 minutes before start. Check your ticket for doors and check-in times.
  3. 7:00 PMStartListed start time. Doors usually open earlier; check your ticket.
  4. AfterGetting homeCheck your ride or last train home

Times are in the venue's local time.

Venue details
Venue typeMusic Venue
CapacityNot publishedno reliable fixed total in the reviewed venue record; event configuration may vary
Upcoming Shows

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Plan a visit
Check official venue information ↗
Getting thereArrival timing, parking, transit and getting home
Localtime

When to arrive

Santander doors normally open one hour before showtime, subject to the event listing. Arena box-office weekday hours are Monday, Wednesday and Friday 10 a.m.–4 p.m.; Reading Royals game-day sales open at noon. Those sales hours are not audience door times.

Transit & the journey home

The Arena’s main ramp is at 700 Penn Street. A 100-level accessible ticket can also use 8th and Cherry; floor accessible seating uses the elevator behind 114 with staff assistance. Public elevators also reach the 300 suite level.

Confirm return service and last departures for your event’s finish time.

Sources & review

Parking

Parking options (opens in a new tab)

Parking At A Glance

What to do
For the Arena, compare South Penn at 635 Franklin Street, Seventh and Washington Lot at 700 Washington Street and DoubleTree Garage at 600 Court Street with your entrance. Accessible spaces vary by garage. Confirm the facility’s current availability and accessible route before paying.
Best option
Santander’s parking page lists Reading Parking Authority garages and lots for both buildings. Check the current posted event rate. Gateless locations require payment within 15 minutes using a supported app, text or pay station; entering without a gate is not free parking.
Avoid
Do not tailgate, grill, bring alcohol/coolers or loiter in RPA parking facilities. Pay before leaving the garage for your event and enter the correct plate. The venue’s meter-hours note is dated March 2022; follow current signs rather than assuming today’s street parking is free.

Location

700 Penn Street, Reading, PA 19602

Open directions (opens in a new tab)
Seats & viewsSeat charts · Event layouts vary

Seats & views

Accessibility

Accessible floor seating uses the elevator behind 114 with staff help; 100-level accessible tickets may use 8th and Cherry. Sensory bags/weighted pads are at Guest Services against ID. Listening receivers are free at the box office, or use WaveCAST; request interpreters at least two weeks ahead.

Find your section

Seating maps & views

Match the layout to your event before choosing seats. Stage position, floor seating, standing areas, and available sections can change.

Real photos from the seats

Browse The Santander Arena photos by section and compare the sightlines, railings, and stage views. Check the event and photo date; zoom can make the stage look closer.

View seat photos on A View From My Seat (opens in a new tab)
Reading Royals hockey bowl, club sections and shoot-twice end
Santander Arena concourse, Penn Street main entrance and Cherry Street side
Event example: for Lil Wayne for reference only
Arena concert/event — official interactive seat photographs
Seating & atmosphere notes

Inside the Venue At A Glance

01

Mixed

Verified arrival point

700 Penn Street is the verified venue address in the current Ticketmaster record. Multiple lots area available throughout the city of Reading. There is a charge to park at these lots. Please consult the Parking Authority at 610-655-6166 for further information.

02

Mixed

Current event inventory

For most shows children one (1) and under are permitted free of charge. The event page is the source for the room, seating format, and doors.

03

Positive

Accessibility check

For Accessible seating, utilize the filter feature on Ticketmaster to see Accessibility seating. If you need further assistance please contact the Venue at 610-898-7469 or 610-898-7229. Wheelchairs and Assisted Hearing Devices are also available. Monday, Wednesday, and Friday 10am-4pm. The Box Office will be open three (3) hours prior to a performance. The Box Office will be open at Noon (12PM) on weekends prior to a performance.

Inside the venueCashless · Physical card at box office

Payment

Both Santander buildings are cashless for tickets, merchandise and concessions. Major credit/debit cards are accepted; Apple Pay is also listed for concessions. Bring a physical card for box-office purchases.

Water & drinks

Outside food and beverages, including water bottles, are prohibited. Contact the venue before arrival for a medically necessary need; the reviewed FAQ does not publish a general empty-bottle allowance.

The experience

  • Best for: Compare the Royals hockey chart with the actual concert map. Club sections 116–118 have slightly larger seats at selected events; the club ticket is separate from ordinary seating. GA floor tickets are standing with no seats and use a wristband.
  • Watch out for: Santander’s dedicated FAQ bag section allows one clear bag up to 12 × 6 × 12 inches, a clear 12 × 12 drawstring bag or a gallon clear bag, plus a 4.5 × 6.5 clutch. A later prohibited-items paragraph gives a conflicting larger limit; follow the stricter dedicated bag rule or confirm before attending. No re-entry, including smoking trips.
Sources & review

Why It Works

  • ✓No professional cameras, flash cameras, or recording devices depending on the event. Other camera rules may apply. No Re-Entry. This is a non-smoking facility, no tobacco or e-cigarette products in the venue. Visit our Website for a list of prohibited items and our bag policy.
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Your visit checklist Save, copy or print

Get ready for The Santander Arena

700 Penn Street, Reading, PA 19602

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Visit preparation checklist

Open your ticket and confirm the event date, door time, seat or standing area, and ticket delivery instructions.

Official venue event information (opens in a new tab)

One clear bag up to 12 × 6 × 12 inches, a clear drawstring bag up to 12 × 12 or a gallon clear bag, plus a clutch up to 4.5 × 6.5 inches. Inspected diaper/medical exceptions apply. A later FAQ paragraph conflicts; use the stricter dedicated bag section or confirm. No coat/belongings check.

Official Santander guest policies and building-specific accessibility (opens in a new tab)
Destination
The Santander Arena, 700 Penn Street, Reading, PA 19602.
When to arrive
Santander doors normally open one hour before showtime, subject to the event listing. Arena box-office weekday hours are Monday, Wednesday and Friday 10 a.m.–4 p.m.; Reading Royals game-day sales open at noon. Those sales hours are not audience door times.
Transit
The Arena’s main ramp is at 700 Penn Street. A 100-level accessible ticket can also use 8th and Cherry; floor accessible seating uses the elevator behind 114 with staff assistance. Public elevators also reach the 300 suite level.
Parking
For the Arena, compare South Penn at 635 Franklin Street, Seventh and Washington Lot at 700 Washington Street and DoubleTree Garage at 600 Court Street with your entrance. Accessible spaces vary by garage. Confirm the facility’s current availability and accessible route before paying.
Directions to this venue (opens in a new tab)Official parking / arrival information (opens in a new tab)

Accessible floor seating uses the elevator behind 114 with staff help; 100-level accessible tickets may use 8th and Cherry. Sensory bags/weighted pads are at Guest Services against ID. Listening receivers are free at the box office, or use WaveCAST; request interpreters at least two weeks ahead.

Official Santander guest policies and building-specific accessibility (opens in a new tab)Seat maps (opens in a new tab)

Both Santander buildings are cashless for tickets, merchandise and concessions. Major credit/debit cards are accepted; Apple Pay is also listed for concessions. Bring a physical card for box-office purchases. Outside food and beverages, including water bottles, are prohibited. Contact the venue before arrival for a medically necessary need; the reviewed FAQ does not publish a general empty-bottle allowance.

Official Santander guest policies and building-specific accessibility (opens in a new tab)

The Arena’s main ramp is at 700 Penn Street. A 100-level accessible ticket can also use 8th and Cherry; floor accessible seating uses the elevator behind 114 with staff assistance. Public elevators also reach the 300 suite level. Confirm return service and last departures for your event’s finish time.

Plan your route home from this venue (opens in a new tab)

Checking an item records your preparation. It does not confirm a ticket, reserve a seat or guarantee admission. Saved plans do not sync between devices.