Seating chart
Full-house concert with reserved floor blocks
About this venue
Credit Union of Texas Event Center is a music venue at 200 E. Stacy Road. For most events, including Allen Americans and Dallas Sidekicks games, bring one clear bag up to 14 × 14 × 6 inches or a one-gallon clear bag, plus a clutch up to 5.5 × 8.5 inches. Concerts may impose stricter no-bag or clutch-only rules. Backpacks and outside food/drinks are prohibited. Contact Guest Services at 972-912-1051 about medically necessary items; ask staff whether your event permits re-entry.
Photo details
Source: Credit Union of Texas Event CenterPhoto source (opens in a new tab)
The occupied Credit Union of Texas Event Center bowl during a concert, looking across the audience toward the end stage on the owner’s event-space page. This undated photograph shows one concert arrangement; your event’s floor chairs, standing areas and stage production may differ.
Source: Credit Union of Texas Event CenterPhoto source (opens in a new tab)
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Event-day answers for Credit Union of Texas Event Center
- Bag14 × 14 × 6 inClear bagOther styles and exceptions below
- ParkEasyFree South Garage off Event Center Drive
- ArriveCheck door timeUse your ticket’s doors or check-in time
- Get therePlan route + returnDirections and transport options below
FanProof verdictFor Allen Americans and Dallas Sidekicks games, bring one clear bag up to 14 × 14 × 6 inches or a gallon bag, plus a clutch up to 5.5 × 8.5 inches. Medical exceptions are available. Concerts can be stricter, including no bags or clutches only, so those game rules do not guarantee concert entry.
Proofed Nov 12, 20267 official sourcesHow we check
What do you need to know?
Getting inBag size checker · Full entry policy
Bags & entry
CUTX Event Center ALLEN permits ONE clear bag up to 14 × 14 × 6 inches OR one-gallon clear storage bag, PLUS a clutch up to 5.5 × 8.5 inches. Backpacks, briefcases, coolers, drawstrings and oversized/mesh bags are prohibited. Medical exceptions may be arranged at 972-912-1051. This general rule covers Allen Americans/Sidekicks games; CONCERTS may use no-bag or clutch-only rules, so check your event.
View bag-size diagram
FanProof visual guide
Credit Union Of Texas Event Center bag size limit
Clear bag
up to14 × 14 × 6 in
Small clutch
up to8.5 × 5.5 in
Depth not listed by source.
One approved clear bag PLUS a small clutch is the general rule.
One-gallon clear storage bag is an alternative; concerts may use no-bag or clutch-only rules.
Confirm your actual performance and necessary medical or parenting supplies.
Drawings are not to scale or an orientation guide. Check every side against the venue’s listed measurements.
Verified Oct 29, 2026Official policy (opens in a new tab)
Check your bag’s size
Will my bag fit?
Pick a bag to compare it with Credit Union of Texas Event Center's published limit.
Dimensions only: bag type, contents, material and screening rules still apply. Preset sizes are typical, not your exact bag. Security staff make the final call at the gate.
Events, tickets & arrival timeline
Your event day
Travel time
- 5:45 PMLeave30 minutes to get there, then into the gates by your arrival time.
- 6:15 PMArrivePlanning estimate: 45 minutes before start. Check your ticket for doors and check-in times.
- 7:00 PMStartListed start time. Doors usually open earlier; check your ticket.
- AfterGetting homeCheck your ride or last train home
Times are in the venue's local time.
- Venue details
- Venue typeMusic VenueCapacityNot publishedno reliable fixed total in the reviewed venue record; event configuration may vary
- Upcoming Shows
Affiliate links · FanProof may earn commission.FanProof may earn a commission from ticket purchases.
- Allen Americans vs Kansas City Mavericks - Red OutTicketsView Tickets
- Allen Americans vs Kansas City MavericksTicketsView Tickets
- Disney On Ice presents Magic in the StarsTicketsView Tickets
Check the full official calendar ↗Plan a visit
Getting thereArrival timing, parking, transit and getting home
Localtime
When to arrive
Doors typically open one hour before the event, subject to its listing. The southwest-corner box office opens one hour before doors on ticketed event days; that is a ticket-service time, not an earlier arena-admission promise. Allow time for garage parking, screening and finding the ticketed section.
Transit & the journey home
For most events, drop-off and pickup use the south-side parking cut-out near Allen Community Ice Rink. Confirm the event’s instructions and distinguish the arena entrance from the separate community rink. Arrange access needs with Guest Services before travel.
Confirm return service and last departures for your event’s finish time.
Parking
Parking At A Glance
Parking difficulty
Free South Parking Garage; surrounding retail spaces are excluded
- What to do
- The South Parking Garage is free for events. From Stacy Road, turn onto Andrews Parkway, then turn right onto Event Center Drive. The garage is on the left. The venue prohibits event parking in the uncovered retail lots.
- Best option
- Use the South Parking Garage and the actual event’s entry instructions. For most events, passenger drop-off and pickup use the south-side cut-out near Allen Community Ice Rink.
- Avoid
- Do not leave a vehicle expecting overnight garage access: the A–Z guide says the garage is locked after events and unattended vehicles can be locked in until the next business day. Avoid uncovered retail spaces.
Location
200 E. Stacy Road
Open directions (opens in a new tab)Seats & viewsSeat charts · Event layouts vary
Seats & views
Accessibility
CUTX Event Center offers complimentary wheelchair ESCORTS for all events through Guest Services on arrival. Staff do not remain with guests, and an arena chair cannot be used for the whole event. Contact 972-678-4646 before buying to arrange exact accessible inventory, companions and complete route; bring your own mobility device if needed throughout.
Find your section
Seating maps & views
Match the layout to your event before choosing seats. Stage position, floor seating, standing areas, and available sections can change.
Real photos from the seats
Browse Credit Union of Texas Event Center photos by section and compare the sightlines, railings, and stage views. Check the event and photo date; zoom can make the stage look closer.
View seat photos on A View From My Seat (opens in a new tab)Full-house concert with reserved floor blocks
Concert with general-admission floor
Seating chart
Concert with general-admission floor
Hockey seating configuration
Seating chart
Hockey seating configuration
Indoor soccer seating configuration
Seating chart
Indoor soccer seating configuration
Event example: for Disney On Ice presents Magic in the Stars for reference only
Seating chart
Event example: for Disney On Ice presents Magic in the Stars for reference only
Open original chart (opens in a new tab)Source: Ticketmaster (opens in a new tab)Source checked Oct 4, 2026
Seating & atmosphere notes
Inside the Venue At A Glance
01
MixedVerified arrival point
200 E. Stacy Road is the verified venue address in the current Ticketmaster record. Free Parking is available in the South Parking Garage located off of Event Center Drive. Parking for patrons with disabilities is located in the South Surface Lot and the South Parking Garage.
02
MixedCurrent event inventory
Most events allow guests of all ages. Please check the event detail page for the event you are attending for any specific restrictions. The event page is the source for the room, seating format, and doors.
03
PositiveAccessibility check
Yes. Credit Union of Texas Event Center is committed to providing every patron with a comfortable and enjoyable experience. Accessible seating locations can vary by event due to event layouts. The Credit Union of Texas Event Center Box Office is open on event days only. Box Office opens one hour prior to door time unless otherwise stated.
Inside the venuePayment, water and the atmosphere
Water & drinks
CUTX Event Center prohibits ordinary outside food/beverages and containers including bottles, cans, thermoses and coolers. Coordinate necessary medical/infant liquids; no ordinary sealed-water or empty-bottle exception is established.
The experience
- Best for: An Allen Americans hockey game, Dallas Sidekicks indoor-soccer match or concert using the correct Credit Union of Texas Event Center layout. Reserved concert floor blocks, general-admission floor, hockey and soccer are different configurations; confirm the actual event and premium access on your ticket.
- Watch out for: For most events, including Allen Americans and Dallas Sidekicks games, bring one clear bag up to 14 × 14 × 6 inches or a one-gallon clear bag, plus a clutch up to 5.5 × 8.5 inches. Concerts may impose stricter no-bag or clutch-only rules. Backpacks and outside food/drinks are prohibited. Contact Guest Services at 972-912-1051 about medically necessary items; ask staff whether your event permits re-entry.
Why It Works
- ✓Information and restrictions vary by event and may change at any time. Such restrictions are at the direction of the event producers or artist and not Credit Union of Texas Event Center management.
Your visit checklist Save, copy or print
Get ready for Credit Union of Texas Event Center
200 E. Stacy Road · Allen, TX
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