Hammerstein Ballroom

Open your ticket and confirm the event date, door time, seat or standing area, and ticket delivery instructions.

Backpacks of any size and bags over 22 × 14 × 9 inches are prohibited. Transparent bags are recommended, not stated as mandatory. All bags may be searched. The FAQ advertises a $6-per-item coat check for FLOOR ticket holders only and excludes suitcases; do not assume it stores prohibited bags. Confirm medical/childcare arrangements and your event’s restrictions with events@mc34.com.

Destination: Hammerstein Ballroom, 311 West 34th Street, New York, NY 10001. Use the ticket’s door time and arrive with your mobile ticket ready in the Ticketmaster app or wallet. The owner sells day-of tickets only at the show-night box office; bring ID and your order number if a phone or ticket problem requires box-office help. Use 311 West 34th Street, between Eighth and Ninth Avenues. The owner places Penn Station one block away and identifies the 1/2/3 and A/C/E services; check current train service and the last return trip. The owner identifies Meyer’s Parking Garage next door at 323–331 West 34th Street. Confirm current hours, clearance, rates and availability directly before choosing it.

The owner identifies an entry ramp to the building/main floor and accessible restrooms on the first balcony. Buy designated accessible tickets through Ticketmaster; for an existing order or other accommodations, email events@mc34.com with your name, event/date and order number. Confirm the exact route to your ticketed area, hearing-device needs and any companion arrangements before arrival; the FAQ does not establish those details.

The public-event FAQ says credit and debit cards are accepted. There is no ATM inside the venue; the owner points to one across the street. It does not establish an entirely cashless policy or cash-to-card conversion. Confirm payment options for concessions, merchandise and coat check before relying on one method. Outside food/drinks, water bottles and beverage containers are prohibited, including hard plastic, aluminum and metal containers. The reviewed guidance does not establish an empty-bottle exception or fountain locations. Arrange medically necessary food/drink or other exceptions with events@mc34.com before travel.

Use 311 West 34th Street, between Eighth and Ninth Avenues. The owner places Penn Station one block away and identifies the 1/2/3 and A/C/E services; check current train service and the last return trip. Confirm return service and last departures for your event’s finish time.